How do I apply?
You may apply online at www.theflatsatninthavenue.com, or you may contact the Leasing Office and we can send an application directly to your email.
Can I have a cosigner?
Yes, co-signers are permitted but they will be an equally responsible “leaseholder.”
How long is my lease term?
We offer lease terms from 7 months to 12 months.
What deposits are required?
A security deposit will be required of $150 with approved income and credit.
Is renter's insurance required?
Yes, renter’s insurance is required for your entire lease term.
When is my rent due?
Rent is due on the 1st through the 3rd of the month with no penalty. After the 3rd, late fees will be applied starting on the 4th of the month.
How do I pay my rent?
You can pay your rent through your resident portal online with a debit card, credit card or use your routing number/checking account number.
What utilities am I responsible for?
All, but to your portal, you will pay the water/sewer, trash and pest control which is in addition to the rent.
Where can I find a copy of my lease?
If you upload the "full version" of your portal - You will find your lease in your portal in the tab marked "documents."
Do the apartments have a washer/dryer?
Only select models have the washer/dryer combo set.
How do I add or remove a roommate?
All leaseholders must sign and submit a roommate release/roommate addition form making those changes.
Is parking first come first serve or do we pay for a permit/spot?
Parking is first come first serve. One space is permitted per leaseholder.
Who do I contact if I need help or need something fixed?
You can submit a service request through your resident portal under the "maintenance" tab, or you can call the Leasing Office to make the request.
Is the community pet friendly?
Yes, we are pet friendly.
What is the pet policy?
We have a two pet limit. For a pet, 29 lbs and under, the non-refundable pet fee is $300. For a pet, 30 lbs and over, the non-refundable pet fee is $40. There is a $10 charge per pet each month for pet rent. Your pets may not exceed the 110 lbs combined weight maximum.
What are your restricted breeds?
For a complete list, please contact us by email or calling the Leasing Office.
Can I use financial aid to help pay my rent?
Yes, if the total of the financial aid meets the income requirements of 3 times the amount of the monthly rent.